To add to the ever growing list of lawsuits between ERP vendors and their customers, last week saw Marin County, in California, file suit against Deloitte Consulting for an alleged ERP implementation failure. In this case the county is alleging fraud on the part of Deloitte as it relates to an SAP implementation which the county says is still not working four years after go-live. Back in April 2005, Marin County hired Deloitte Consulting to help them implement a SAP system to replace the county's fragmented legacy systems. Marin County claims that Deloitte committed fraud because they were promised experienced Public Sector consultants, but instead they were supplied with inexperienced staff, using the project as a training ground for consultants to gain experience. Marin County claim to have paid $11.4 million in fees to Deloitte and another $30 million so far in connection with the failed project.
In response Deloitte has filed its own suit against the county for more than $440,000 in unpaid fees, plus another $111,000 in late charges. Deloitte maintain that the consultant's resumes were vetted by Marin County and the work was approved by the County officials responsible for the project back in November 2007.
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