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Quality in the Supply Chain

To help improve customer satisfaction, greater emphasis is given to the aspect of quality in the supply chain. The articles on this page will help you understand some of the quality issues and methodologies that are relevant in current supply chain management.

Total Quality Management (TQM)
Total Quality Management (TQM) is an approach that seeks to improve quality and performance which will meet or exceed customer expectations. TQM looks at the overall quality measures used by a company including managing quality design and development, quality control and maintenance, quality improvement, and quality assurance. This article looks at the history and implementation of TQM.

Quality In The Purchasing Process
Quality is an important part of the supply chain, whether it is quality inspections during the manufacturing process or checking quality as raw materials and parts enter the factory. Before any part or raw material is used in a manufacturing it is the responsibility of the purchasing department to ensure that the materials that arrive are of the...

Inbound Quality Inspections
Quality is important all along the supply chain and one area that is very important in the monitoring of quality is the inspection of items that arrive at the facility from your suppliers. Ensuring that the parts and raw materials are of the correct quality or specifications before the item even enters the plant is a key aspect of ensuring total...

Quality Certifications
ASQ, formerly known as the American Society for Quality offers certification in seventeen areas for quality professionals, including certificates for Quality Auditors, Quality Engineers, as well as Six Sigma certification in Green Belt and Black Belt. This article looks at the certifications that ASQ offers.

Quality Inspections In The Supply Chain
Quality inspections are important when a manufacturing company creates finished goods. Issues in production need to be addressed early in the process in order to correct problems. This article examines the use of quality inspections along the supply chain.

Warehouse Safety
Safety in American warehouses is regulated by a series of standards from the Occupational Safety and Health Administration, commonly known as OHSA. The main focus of OSHA is to prevent work-related injuries, illnesses, and deaths. This article examines the most frequent citations given by OSHA and some of the practical solutions that can be...

Benchmarking In The Supply Chain
Supply chain operations within an organization should be constantly reviewed to identify where improvements can be made or deficiencies eliminated. One method to help do this is to perform a series of benchmarking tests on their supply chain processes. This article reviews the methods involved in benchmarking supply chain processes.

Continuous Improvement Tools
Total Quality Management is a popular approach to quality in a business that seeks to improve quality and performance which will meet or exceed customer expectations. One core component to TQM is the principle of continuous improvement. There are a number of tools available to ensure that continuous improvement is successful, including process...

Lean Certification
As companies want to develop their supply chain management teams they are looking for employees that can offer more than the basic knowledge of logistics and supply chain. Candidates that offer potential employers additional knowledge and experience are in greater demand and candidates can show that they have these skills by formally recognizing...

New Communication Standard Improves Supply Chain Quality
A new electronic Certificate of Analysis (CoA) has been announced by RosettaNet, the non-profit consortium for the development of business process standards. US Customs had been pressing for increased security of supply chain communications and this article explains the approach taken by RosettaNet to meet these new standards.

Global Supply Chain: Monitoring Quality in China
Batches of the drug, Heparin, that were made in China have been found to be contaminated and may have led to the death of 19 people. This article looks at the challenges of maintaining a successful quality control program when dealing with offshore production.

Rising Dependence on Supply Chain Quality
Manufacturers are spending more and more money on quality control to provide a quality product and avoid customer returns. Companies are integrating the new quality systems with their other technologies to leverage supply chain efficiencies.

Quality Control Software Boosts Profit
Most executives see quality control and quality control software to be an expense. This article shows that the implementation of a quality control software actually made a positive difference to the bottom line.

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